24-Hour Support
At the Phoenician Casino, we pride ourselves in delivering the industry’s best online customer service. We are available to answer your questions on any issue relating to our casino, 24 hours a day, 7 days a week.
Our casino support is open to all our customers, including non-depositing guest players, or even if you have not yet downloaded our software and are considering becoming a player at our casino and have a few questions.
You can contact us by emailing support@phoeniciancasino.com and we will respond to you within 30 minutes, guaranteed.
Or, if you prefer, our live operators are standing by now and you can contact them using our live online chat service for immediate assistance. Click here for live chat.
Or if you think you may have a common question, please visit our FAQ online – it may have the answers you need.
Here are some extracts from emails from some satisfied users of our customer support.
"You guys were totally great in helping me sort out my new account. I recommend the Phoenician Casino to all my friends now!"
- Les Tomlinson, Newark, NY
"A simple email was all it took, and your customer care team were back to me in no time, with a simple solution to my problem. Thanks once again."
- Al Dawson, NM
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